COVID-19 UPDATEWe are still open! Steve's Imports has made some adjustments due to COVID-19 to protect our employees and you, our customers.
All normally face to face interactions will be via the phone to encourage social distancing, due to this we are accepting card payments via phone amongst several other measures.
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It’s not easy to find a good auto repair shop. There are a lot of factors you need to consider when choosing an auto repair shop, and it can be tough to know who to trust.

To help you, Steve’s Imports, your local auto repair shop in the Portland area, put together a list of the five most important things you need to look for when choosing an auto repair shop.

What Are the Factors That People Should Look for When Choosing An Auto Repair Shop?

1. Customer Reviews

When your car needs repairs, it can be difficult to know where to take it. You want to find a shop that will do a good job and won’t overcharge you, but it can be hard to know who to trust. One way to get an idea of what kind of service a shop offers is to look at online reviews. You can easily check their reviews on sites like Google, Facebook, Yelp, and other sites. Customers are usually happy to share their experiences, both good and bad. Reading through reviews can give you a sense of what kind of work the shop does and whether they are reasonably priced. It can also give you an idea of the level of customer service you can expect. Of course, you shouldn’t rely solely on reviews, but they can be a helpful starting point when you’re trying to find a reputable auto repair shop.

2. BBB Database of Businesses

The Better Business Bureau is a great resource when looking up auto repair facilities in your area. Most of these companies have been around for at least ten years and have established a reputation for quality and trustworthiness. Checking to see if they have a good rating with the BBB can give you more insight into their business practices and whether or not their prices are fair. 

3. Ask Your Friends and Family Members for Recommendations

One way to find a reputable and trustworthy auto repair shop is to ask your family and friends for recommendations. Chances are, someone you know has had to take their car in for repairs at some point, and they may have found a shop that they were happy with. Ask around and see if anyone has any good suggestions. 

4. Check for Licensing and Certification

Another way to determine whether or not a Gresham auto repair service is reputable and trustworthy is by checking for their licensing and certification. They should be certified by the state they operate in and any professional certification boards, such as the National Institute of Automotive Service Excellence. You can use these certifications as a sort of guide to know what they are trained and qualified to perform on a particular brand or model of car.

5. Experience

When your car needs repairs, it can be difficult to know where to take it. You might be tempted to choose the cheapest option, but this could end up costing you more in the long run. Instead, you should look for an auto repair shop with years of experience. The mechanics at an experienced shop will have seen all sorts of problems and will know how to fix them quickly and efficiently. They will also be able to offer advice on preventing future problems. In addition, an experienced shop is likely to have a good reputation and will stand behind their work. So, when your car needs repairs, don’t just go to the first place you find. Look for an auto repair shop with years of experience and a good reputation. You’ll be glad you did.

What Are the Benefits of Choosing a Reliable Auto Repair Shop?

When your vehicle needs repairs, it can be tempting to take it to the first shop you find. However, there are certain advantages to taking your car to a reliable and reputable auto repair shop. First of all, you can be sure that the technicians at a reputable shop have the knowledge and experience to properly diagnose and fix your car. Secondly, reliable shops typically use high-quality parts and materials, which can help extend the life of your vehicle. Finally, a good auto repair shop will offer a warranty on their work, giving you peace of mind in case something goes wrong. When you take all of these factors into account, it’s easy to see why choosing a reliable auto repair shop is always a smart choice.


If you want to get the best auto repair service around for your money, then be sure to consider the above suggestions before you decide to step into an agreement with a service provider. With a bit of research on your part, along with some personal recommendations from those in your social circle, you can find yourself with an honest and reputable auto repair shop in the Portland area.

Looking for a Reputable Auto Repair Shop In the Portland Area? Call Steve’s Imports!

Steve’s Imports is a shop that understands that every car owner is unique in their own way. They also understand that you want to bring your car to a shop that will listen to your needs and understand your expectations. They realize that all customers have different budgets when it comes to car repair and maintenance. This is why their goal is to give their customers adequate options when it comes to maintaining their vehicles without jeopardizing quality and safety. Steve’s Imports is a shop that prides itself on its customer service and its ability to meet the needs of each individual customer. Call Steve’s Imports for all your auto repair and maintenance needs.


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CID #: 11197743989705244500