COVID-19 UPDATEWe are still open! Steve's Imports has made some adjustments due to COVID-19 to protect our employees and you, our customers.
All normally face to face interactions will be via the phone to encourage social distancing, due to this we are accepting card payments via phone amongst several other measures.
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Auto Repair Shop Clackamas
How to Know If Your Recommended Car Repairs are Necessary
January 7, 2022
Car Mechanic Gresham
What to Know Before Taking Your Car to An Auto Repair Shop
February 2, 2022

Finding good auto repair services is not always as easy as it sounds. There are many factors to consider, and you want to know that the repairs done on your car will be of high quality. It can be challenging for some people, especially those who do not know much about vehicles or how they work, to determine whether or not a particular auto repair shop in Gresham is worth their business. Fortunately, there are ways in which you can find out if an auto repair facility is reputable before handing over your keys and trusting them with your vehicle.

Check their Customer Reviews

Since most auto repair facilities have a website these days, you can easily check their reviews on sites like Google, Facebook, Yelp, and other sites. Customers often post comments about their experience at the establishment. It can be simple to determine whether or not other customers were pleased with the quality of work done on their vehicle and whether or not a complaint by a customer is legitimate by reading the response from the shop management. Reading reviews from other customers can help you determine whether or not a particular garage is reputable and will do good, honest work on your vehicle. You can use customer review sites to help you find out more about the kind of services they offer, as well as how much those services cost. It may be worth paying a little more for certain services if you know that the shop is skilled at working on your brand of vehicle. Keep in mind when reading reviews to carefully assess customer comments. Some customers may complain about unrelated issues such as the coffee in the waiting area or the appearance of the technician. The important details to pay attention to are whether or not the vehicle was fixed accurately.

Check the BBB Database of Businesses

The Better Business Bureau is a great resource when looking up auto repair facilities in your area. Most of these companies have been around for at least ten years and have established a reputation for quality and trustworthiness. Checking to see if they have a good rating with the BBB can give you more insight into their business practices and whether or not their prices are fair. 

Ask Your Friends and Family Members for Recommendations

Suppose you do not have access to the Internet. In that case, a great way of determining whether or not an auto repair facility is reputable is to ask people in your social circle who they go to for their auto repairs. They can be a great resource in helping you out with this particular task of getting the best auto repair services around. You might even have friends or family who work at an auto shop in Gresham recommend a place that they think does good work. Getting a personal recommendation from someone you know and trust can make your decision that much easier.

Check for Licensing and Certification

Another way to determine whether or not a Gresham auto repair service is reputable and trustworthy is by checking for their licensing and certification. They should be certified by the state they operate in and any professional certification boards, such as the National Institute of Automotive Service Excellence. You can use these certifications as a sort of guide to know what they are trained and qualified to perform on a particular brand or model of car.

The Technicians Provide Clear Answers

The last way to determine the legitimacy of a garage is by checking with the technicians themselves; are they adequately trained? You can do this by asking them questions about your vehicle, such as what’s faulty with it and how long it would take to fix it since you want to get an idea of their capabilities and knowledge. They should be able to answer any questions you have with complete and clear answers. You can get an idea of how good a mechanic is based on these answers about your car; if they sound well-informed and confident about the work they can do, then it’s likely that they know what they are doing. You could also simply ask how many years of experience they have.

Time It Takes To Perform Wellmechanic in Gresham

Good shops are often busy, which means good work can be well worth the wait. Just like a good restaurant, the wait can be a little longer, but it is usually worth it. So keep in mind that if your shop is busy and can’t get your car looked at right away, it might still be a good idea to make an appointment with them for their next availability. 


If you want to get the best auto repair service around for your money, then be sure to consider the above suggestions before you decide to step into an agreement with a service provider. With a bit of research on your part, along with some personal recommendations from those in your social circle, you can find yourself with an honest and reputable Gresham auto repair shop. At Steve’s Imports, we work for you. Call us to schedule an appointment or if you have any questions. We’re happy to help!


How would you describe a good mechanic?

Aside from doing good work, good communication skills are a huge part of being a mechanic. Good mechanics communicate well with their clients. They should be upfront about the problem and what it will take to diagnose and repair the vehicle.

How important is it to find a trustworthy mechanic?

It’s vital to have an unbiased person diagnose your car’s problems and determine what is wrong with it. You can’t always rely on the dealership because they’ll invariably be more concerned about making money than giving you good advice; that’s why you need a trustworthy mechanic at an independent who will get your car back on the road!

How do you value an auto repair shop?

A good evaluation of an auto repair shop in Gresham is based on its pricing and the quality of work. Pricing is crucial because it’s a major reason why people go to repair shops; if they’re priced reasonably, then you know that they’re doing high-quality work as well.